Frequently asked questions

QRIDA has developed a wide range of frequently asked questions to help you find the answer you need. View them here.

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View FAQS for QRIDA programs and services here.

  • Yes, replacing lost or damaged crops, and costs associated with the essential replacement of lost or damaged crops, may be eligible for reimbursement for disaster assistance recovery grants activated from 29 January 2025, including the North and Far North Queensland Tropical Low disaster event. Costs such as those for the plant, seed or seedling, crop establishment (i.e. chemicals for weed and or pest control), nutrition (i.e. establishment fertiliser) will be considered.

    Please note, however, that pasture crops grown for livestock consumption, and ratoon cane where pasture/crop was planted more than 12 months ago and preceding the relevant disaster are excluded from the eligibility.

  • Yes, replacing lost or damaged crops, and costs associated with the essential replacement of lost or damaged crops, may be eligible for reimbursement for disaster assistance recovery grants activated from 29 January 2025, including:

    • North and Far North Tropical Low, 29 January - 28 February 2025

    • Tropical Cyclone Alfred and Severe Weather, 1 - 16 March 2025

    • Western Queensland Surface Trough and Associated Rainfall and Flooding, commencing 21 March 2025

    Costs such as those for the plant, seed or seedling, crop establishment (i.e. chemicals for weed and or pest control), nutrition (i.e. establishment fertiliser) will be considered.

    Please note, however, that pasture crops grown for livestock consumption, and ratoon cane where pasture/crop was planted more than 12 months ago and preceding the relevant disaster are excluded from the eligibility.

  • QRIDA is committed to ensuring due administrative processes are undertaken with the decisioning of applications for government assistance.

    When making decisions on applications, as well as the internal review of a decision, QRIDA follows the QRIDA Decision-Making Policy and Procedure.

    You can view this Policy and Procedure on the Reviewing a decision page.

    NB Grant funding has been fully exhausted in May 2025. 

    Any applications previously submitted may be considered in order of submission should any previously submitted applications be cancelled up to 30 June 2025. The Program Owner (Transport and Main Roads) is aware of supply issues that have impacted the delivery of vehicles and wishes to work with applicants through this process. Further details will be advised shortly.  

  • Any applications previously submitted may be considered in order of submission should any previously submitted applications be cancelled. There is no guarantee that any submitted applications will progress. At 30 June 2025,  when the scheme formally closes, you will be notified if your application has been able to secure funding due to cancellations, and if not, it will be declined. The Program Owner (Transport and Main Roads) is aware of supply issues that have impacted the delivery of vehicles and wishes to work with applicants through this process. Further details will be advised shortly.  

  • Please contact QRIDA regarding any mistakes on loan documentation sent via DocuSign and QRIDA will rectify and re-issue the documents to you.  

  • You will be able to opt out of electronic signing anytime during the process from application up to when loan documents are issued electronically by QRIDA. If you have not indicated to opt out of electronic signing on your initial application form, please contact QRIDA to arrange for your documents to be sent to you by email or post. 

  • DocuSign can be used on a variety of devices, including mobile devices like iPhones, iPads, and Android phones, as well as desktop and laptop computers running Windows or macOS.

Last updated: 04 June 2024