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Frequently asked questions

Following your initial application, you may submit subsequent applications for rebates any time before 31 December 2027. 

Yes. However, you must be operating separate primary production enterprises under separate Australian Business Numbers (ABN). As part of the assessment, QRIDA will confirm these are eligible separate businesses.

Primary producer means:

• a sole trader who spends the majority of their labour on, and derives the majority of their income from a primary production enterprise; or
• in relation to a partnership, company or trust that carries on a primary production enterprise, the partners in the partnership, shareholders in the company or beneficiaries of the trust who spend the majority of their labour on, and derive the majority of their income from, the primary production enterprise. 

Primary producer means:

• a sole trader who
  • spends the majority of the person’s labour on a primary production enterprise; and
  • either
    • derives the majority of the person’s income from the primary production enterprise; or
    • in the opinion of the authority, based on the demonstrated production potential of the primary production enterprise, will eventually derive the majority of the person’s income from the primary production enterprise; or
• a partnership, company or trust that carries on a primary production enterprise, any partners, shareholders, or beneficiaries
  • spend the majority of their labour on a primary production enterprise; and
  • either
    • derive the majority of their income from the primary production enterprise; or
    • in the opinion of the authority, based on the demonstrated production potential of the primary production enterprise, will eventually derive the majority of their income from the primary production enterprise.

Yes, you are able to claim assistance for the actual costs of any additional labour or fuel and oil incurred in the use of this plant and machinery for clean-up and reinstatement activities for the disaster event.

Yes. Costs associated with these items are eligible for assistance to enable you to immediately resume your business. However, the ongoing purchase of fodder is generally not eligible. 

Yes, a nursery is regarded as an eligible primary producer if they propagate the majority of their stock for sale. If the nursery is largely a retail outlet and principally sells other producers' stock, it would be regarded as a small business and may be eligible for that assistance.

Yes. You are required to start providing taxi services using your new wheelchair accessible taxi within three months after receiving a grant under the scheme. (A longer period may be approved by QRIDA if required).

If you do not use the new wheelchair accessible taxi to provide a taxi service for a period of at least three years, you will be required to repay assistance received on a pro-rata basis. You must provide the taxi service under a taxi service licence with a wheelchair accessible taxi condition that you either own or lease.

For vehicles approved under Class 4, if you do not use the new wheelchair accessible taxi under the current licence for a period of at least three years, you will be required to repay assistance received on a pro-rata basis.

The Program Owner (Department of Transport and Main Roads) is aware of supply issues that have impacted the delivery of vehicles and wishes to work with applicants through this process. Further details will be advised shortly.  

Yes, if your insurance claim is being delayed, you can apply for a loan to reinstate your business before your claim is finalised. If any expenses included in your loan are later recovered from insurance, QRIDA will require these amounts be repaid to your loan.

Yes. Individual applicants are eligible to apply for their share of costs associated with joint activities for eligible purposes. Full details and evidence of payment of these collaborative activities will need to be provided to QRIDA. 

Yes. The service is not restricted by the presence of existing facilities.

Yes, if your insurance claim is being delayed, you can apply for a loan to reinstate your business before your claim is finalised. If any expenses included in your loan are later recovered from insurance, QRIDA will require these amounts be repaid to your loan.

No, reduced profit is not an eligible purpose under the Disaster Assistance Loan. 

Yes, in limited circumstances funds can be used to refinance a commercial loan.

No.

Yes. You may claim operating costs for additional labour and for fuel and oil costs associated with repairing damage. However, funding may not be used to repair farm machinery damaged while undertaking repair works.

No, grant funding is only eligible for projects approved under the scheme. Approved projects must not have been started (or completed) at the time of applying.

You are unable to claim the same direct damage expenses via both the Grant and Loan Schemes. However, if the total of your recovery expenditure has exceeded the amount of assistance available via these Schemes, then you can seek loan assistance for the expenses that were not covered by the schemes.

No. Contract work can only be considered as an eligible claim when the repairs cannot be undertaken utilising your own equipment. You may however claim for additional labour or fuel, oil and other costs incurred in the use of this equipment. Refer to the Fuel Calculator section of the application form.

Yes. Producers can engage the independent consultant at their own cost to assist in implementing options provided in the report. Where further engagement is sought it will be the sole responsibility of the individual and independent consultant.

No. While you can choose to have the equipment installed as you see fit for particular units, you will only be able to claim a rebate for the installation costs if professionally installed. 

No. 

Additional repayments or the full repayment of your COVID loan can occur at any time, without any additional charges. Simply download and complete the loan payout form and a member of the QRIDA team will be in touch with you to discuss your options.

Yes, up to a maximum of $220 for installation costs but conditions apply.