Frequently asked questions
QRIDA has developed a wide range of frequently asked questions to help you find the answer you need. View them here.

View FAQS for QRIDA programs and services here.
On the basis that a mediator has been agreed to, it is the responsibility of the mortgagee to then ask the chosen mediator to arrange the mediation. This includes the time and location of the mediation and the coordination of mediation meetings.
Either the farmer or the mortgagee can initiate mediation by:
- the mortgagee serving an Enforcement Action Notice along with a copy of the mediation information package to the farmer or
- the farmer giving a Request for Mediation Notice to the mortgagee whether or not they are in default. This request does not necessarily need to be in the approved form.
The parties to mediation are the mortgagee, the farmer and the mediator. Other participants are advisors, who may be your accountant, solicitor, your local Rural Financial Counsellor or some other appropriately qualified person.
The farmer is responsible for nominating three (3) mediators in order of preference from the Register of Mediators.
The scheme guidelines require that all COVID loans with an approved value of more than $100,000 needed to be secured by a General Security Agreement on the PPSR.
In order to give you the best chance of success, QRIDA needs to understand the historical performance of your business, your current position and your plan moving forward. Without this information, QRIDA would be unable to determine the level of assistance you need and your prospects of returning to a viable business with the assistance provided.
Yes. To be eligible for the rebate, all vessel tracking units must be registered on FishNet SECURE.
FishNet SECURE can be accessed via the following link: https://fishnet.fisheries.qld.gov.au/Content/Public/Secure.aspx
Note: You are required to register your vessel tracking unit to the associated licence and boat mark (and if on a tender, the tender number) on FishNet SECURE. Registering your vessel tracking unit on FishNet SECURE will not activate the unit with your airtime provider (e.g. CLS Oceania, Pivotel or Pole Star).
Yes. The independent consultant may need to clarify information around the nature and terms of the businesses term debt to establish a more accurate picture of the enterprise for the report.
Primary producer means:
- a sole trader who -
- spends the majority of their labour on a primary production enterprise; and
- either –
- derives the majority of their income from the primary production enterprise; or
- in the opinion of QRIDA, based on the demonstrated production potential of the primary production enterprise, will, within a reasonable time, derive the majority of their incomes from the primary production enterprise
- in relation to a partnership, company or trust that carries on a primary production enterprise for which the partners, shareholders or beneficiaries –
- spend the majority of their labour on a primary production enterprise; and
- either –
- derive the majority of their income from the primary production enterprise; or
- in the opinion of QRIDA, based on the demonstrated production potential of the primary production enterprise, will, within a reasonable time, derive the majority of their incomes from the primary production enterprise.
This definition is specific to the Scheme Guidelines and is not influenced by external definitions of a primary producer, such as that used by the Australian Taxation Office.
During the course of assessment, QRIDA may contact an applicant for further information to establish eligibility under the Scheme definition of a primary producer.
For more information on how QRIDA determines the primary production potential under this scheme, please view QRIDA's In Potential Applicants fact sheet.
- a sole trader who -
Applicants who operate more than one primary production enterprise, for example under a single ABN at separate locations, may apply for assistance for each eligible separate business up to the maximum amount of assistance available for the relevant defined disaster area and determined by the establishment notice.
When determining an eligible separate business, QRIDA may consider (but is not limited to):
- the staffing arrangements of the separate property
- whether the property has its own plant equipment or stock
- the accounting arrangements of the separate property
- whether the separate property operates under its own trading name
- the commercial scale, viability and autonomy of each property.
QRIDA will consider each application on a case by case basis taking into account the particular circumstances.
A certificate of insurance and details of the claim are required to apply for this grant given the grant cannot cover repairs that will be covered by insurance. However, insurance excesses and items that are not covered by insurance may be eligible.
You may be eligible to apply for more than one grant if you were directly affected by both events. Please contact QRIDA 1800 623 946 or email contact_us@qrida.qld.gov.au
The Extraordinary Disaster Assistance Recovery Grants may be able to assist primary producers in re-establishing topsoil. Please contact QRIDA to discuss your circumstances.
Applicants are able to apply for assistance under the scheme in only one of the following capacities:
- Primary producer; or
- Small business owner; or
- Non-profit organisation.
You may be able to apply for certain eligible clean-up, reinstatement or relocation costs for your business. Please contact QRIDA for further information and to discuss your individual circumstances.
The total project value means the total project cost that involves the capital costs and costs of services procured for the construction of a project, but excludes finance charges, land costs, mobilisation fees to the operations and maintenance contractor/s and the costs payable to the distributor, national transmission company and/or a contractor for the distribution or transmission connection works.
To find the list of priority zones and to understand the merit criteria please read the guidelines.
No, you may be offered less than 50% co-funding due to the Scheme being oversubscribed and/or some charging sites within your applications not being successful to receive funding.
Yes, however protective netting must have been purchased and installed after 16 December 2019 for apple and pear crops and 14 December 2021 for all other horticultural crops.
Horticultural crops for the purposes of the scheme includes the following activities:
- nursery and floriculture production;
- mushroom and vegetable growing;
- fruit and tree nut growing excluding grapes used for production within viticulture.
Yes, you can apply again on invoices you have not already received payment on through teh Department of Primary Industries (DPI). The amount you have received under the DPI program counts towards the $300,000 maximum under the program. For example if you have already received $100,000 from DPI under the Horticulture Netting Apple and Pear program you can receive no more than $200,000 through QRIDA.
You will also be required to consent to DPI providing information on your Horticulture Netting (Apple and Pear) program including the invoices paid to QRIDA.
A primary producer is either
- a sole trader who
- spends the majority of the person’s labour on a primary production enterprise; and
- derives the majority of the person’s income from the primary production enterprise; or
- a partnership, company or trust that carries on a primary production enterprise, any partners, shareholders, or beneficiaries
- spend the majority of their labour on a primary production enterprise; and
- derive the majority of their income from the primary production enterprise.
A primary production enterprise is an enterprise that:
- is carried on by a sole trader, trust, partnership or proprietary company; and
- that involves primary production, including the agricultural, apicultural, aqua cultural, forestry, grazing and horticultural industries; and
- holds an Australian Business Number (ABN).
- a sole trader who
Yes, you may apply for conditional approval before purchasing or installing netting.
In these circumstances you will be required to provide quotes to support your application.
Under the ZEV Rebate Scheme, a Queensland Business is defined as a business (sole-trader, partnership, private company or public company, trust or incorporated not for profit organisation or company) operating in Queensland under an active Australian Business Number (ABN).